About

Who writes this

I am Dana. I spent eleven years doing operations inside other people's companies, mostly the awkward middle size where there is too much work for paper and not enough budget for a system. Now I do it as short engagements, usually two to six weeks.

Why the write-ups

About half of what I get asked is the same three problems. Writing them down properly once means I can point at them, and the people who can do it themselves go and do it themselves. That is a fine outcome.

What I do not do