Email that files itself

Guide · about 40 minutes · no code

The goal is not inbox zero. The goal is that when you open your mail, the things that need a human are the only things in front of you.

Sort by what you do, not by who sent it

Almost everyone starts by making a folder per client. It falls apart within a month, because the question you ask at 9am is not "who is this from", it is "does this need me".

Three destinations is usually enough:

The rules that do the work

Anything with an unsubscribe link is almost never urgent. In Gmail that one filter is:

has:unsubscribe -from:(billing OR invoices)
  => skip inbox, label "Later"

Then catch the automatic senders by the shape of the address rather than one at a time:

from:(noreply OR no-reply OR donotreply OR notifications)
  => skip inbox, label "Record"
Do not delete anything with these. Label and archive. The first month you will get a rule slightly wrong and you want to be able to find what it ate.

Check it a week later

Open the Later label and scan the subjects. Anything in there you actually needed is a rule that is too greedy. Two or three corrections in the first fortnight, then it stays stable for years.